Patient-Centeredness:
Our goal is to provide all our patients with indisputable quality service—error-free, timely, and continuously improving. We organize our activities to enhance and maximize the value we add to our patients’ quality of life. We do this by anticipating their needs, delivering more than expected, and striving for continuous improvement.
Passion for Excellence:
We are motivated by the pride of achieving the highest standards and striving to be the best at what we do. Believing that the passion for learning and growth is the key to excellence, we take initiative and work constantly to improve our quality. With enthusiasm and determination aligned with our goals, we move forward with an unwavering and victorious spirit.
Integrity:
Our institution is honest, transparent, and ethically committed in all dealings with our patients, suppliers, contractors, and employees. We work to build mutual trust and comply with the laws and regulations governing our profession—not only because it is a legal obligation, but because it is the right thing to do.
Innovation:
We continuously seek solutions that improve the quality of life of our patients in the field of ENT. While developing these solutions, we support creativity, strategic thinking, and perseverance among our employees. In addition to adapting current processes, we seek continuous improvement through research and development with a tissue-respecting approach. We learn from both our successes and failures.
Responsibility:
Individually and as ENTO ENT, we take full responsibility for our performance in our operational areas and in our licensed medical services. In our work, we assume accountability for the final outcome. We are aware that our performance directly affects patient satisfaction, our colleagues, and the success of our institution.
Teamwork:
We believe in the limitless possibilities created by patient–physician cooperation. We strive for excellence by placing patient safety above personal interests. As the ENTO ENT team, we motivate and encourage each other, supporting meaningful collaboration among colleagues from diverse backgrounds and disciplines. We respect individual differences, value diversity, and share our knowledge across the entire institution. We care about institutional memory.
Respect for the Individual:
We believe in the dignity, value, and creative potential of all people. We believe in the necessity of work–life balance and treat all employees fairly and consistently. We reward success and actively encourage participation and contribution.
Commitment:
As all employees, we are proud to be part of ÖZEL ENTO ENT MEDICAL CENTER, and we demonstrate our loyalty and dedication both to our patients and among ourselves. We generously share our knowledge and experience, offering advice, support, and practical wisdom to colleagues. We solve problems openly and sincerely.
Courage:
We value innovation and technology and aim to remain up-to-date at all levels. We advocate change and strive to remove obstacles to success while maintaining flexibility. Our dynamic environment often requires quick responses or bold actions, and we are not afraid to take initiative when necessary.
Communication:
We encourage and support open communication and meaningful collaboration among our patients and colleagues from various backgrounds and environments. We participate in professional organizations related to our field, continuously learn, and remain involved in the process. With trust in our teamwork spirit, we share information freely and believe in open and sincere exchange both inside and outside the institution.
According to these values, we aim to maximize patient satisfaction and build a healthy society. At the private ENTO ENT Medical Center, each patient is valued and his or her health is our top priority. With our human-centered approach, we are committed to keeping the health and well-being of our patients at the highest level.
